Yiwhip strives to provide the best shopping experience and efficient delivery service to all our customers within the United States. Please review our shipping policy below:
- Free Shipping: Enjoy free standard shipping on all orders over $150.
- Shipping Providers: We ship via USPS and FedEx to ensure safe and timely delivery of your order.
- Shipping Locations: Currently, we only ship within the contiguous United States. We do not ship to Canada, Alaska, or Hawaii at this time.
- Processing Time: Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Estimated Delivery Time: Standard shipping typically takes 3-7 business days depending on your location.
Return Policy
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, please refer to our return policy:
- Return Eligibility: Items must be returned in their original, unused condition within 30 days of delivery. Proof of purchase is required.
- Return Shipping: Customers are responsible for return shipping costs unless the item received is damaged or defective. In such cases, please contact our customer support team for assistance.
- Refund Processing: Refunds will be processed within 5-7 business days after we receive your returned item. Refunds will be issued to the original payment method.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our support team immediately with photos and details of the product. We will work to resolve the issue as quickly as possible.
Contact Us
For any shipping or return inquiries, please reach out to us at Yiwhip08@gmail.com. We’re here to help!